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Frequently Asked Questions
1. Are samples available for testing?
Yes, we provide free samples (typically up to 2 pieces). Please contact us to request the specific sizes you need.
2. What quality certifications do these tubes hold?
Our products are fully compliant with international standards, holding CE0123, ISO13485, and other major medical device registrations.
3. What is the standard warranty period?
We provide a 4-5 year quality guarantee for our endotracheal tubes, ensuring long-term reliability and performance.
4. Can the product be customized for specific medical needs?
Yes, we support customization through our dedicated R&D team. We can adjust ET tips and cuff shapes according to clinical requirements.
5. What is the typical lead time for bulk orders?
Generally, the delivery time is approximately 30 days, though this may vary based on the specific order quantity and customization needs.
6. Do you offer DEHP-free options?
Yes, our endotracheal tubes are manufactured using DEHP-free PVC materials to ensure patient safety and reduce environmental impact.